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Digital Hospitality & Privacy
Cookie Policy
How The House & Hearth uses cookies to keep coastal dining, breeze card lounge details, and friendly chip play information running smoothly.
Cookie Policy overview
The House & Hearth operates the website located at https://thehouseandhearth.com (Website) for our Gold Coast beachfront restaurant and oceanfront offline poker breeze card lounge. This Cookie Policy explains how we use cookies and similar technologies to support day-to-day browsing, menu discovery, reservation flows, and information about our coastal offline poker spaces.
Cookies help us deliver a light, efficient, and accessible experience when you explore seafood menus, check breeze card lounge hours, review outdoor poker table layouts, or secure a seat for friendly chip play. This policy should be read together with our Privacy Policy, which explains how we handle personal information in more detail.
By continuing to use our Website after seeing our cookie banner or settings notice, you acknowledge that cookies will be placed on your device as described in this Cookie Policy, unless you have adjusted your browser or cookie preferences to decline them.
What are cookies?
Cookies are small text files that a website stores on your browser or device when you visit. They are widely used to keep websites running securely, remember preferences, and understand how visitors interact with key pages such as coastal menu listings, breeze card lounge information, and reservation forms.
When you return to The House & Hearth Website, cookies allow our systems to recognise your browser and apply convenient settings, such as previously selected filters, saved booking details you have chosen to retain, or accessibility preferences like reduced motion. This helps create a smoother journey from browsing seafood dishes to reviewing offline poker table sessions and chip formats.
In addition to cookies, we may use similar technologies such as local storage or pixels that behave in a comparable way and are covered by this Cookie Policy whenever they are used to store or access information on your device.
Types of cookies we use
On thehouseandhearth.com, we use a small, well-defined set of cookies designed to support core hospitality, dining, and offline poker lounge experiences.
Strictly necessary cookies
These cookies are essential for our Website to function. Without them, key features such as navigation, secure form submission, and basic booking steps would not operate correctly.
- Maintaining your session as you move between pages such as Menu, Poker, Chips, and Reserve.
- Supporting secure transmission of information when you submit dining and coastal offline poker lounge reservation requests.
- Remembering your acknowledgment of our cookie banner and age-appropriate access messaging so you are not asked repeatedly.
Performance and analytics cookies
Performance cookies help us understand how visitors use our Website so we can improve content structure and usability. The insights we gather focus on Website performance and do not include any form of online play or chip-outcome tracking.
- Measuring which pages are most frequently viewed, such as coastal menu sections, breeze card lounge descriptions, and tournament chip overviews.
- Understanding how visitors move through the site so we can streamline pathways from discovery to reserving dining tables or offline poker seats.
- Identifying technical issues, such as slow-loading pages or broken links, so we can keep the experience light and responsive on mobile and desktop.
Preference cookies
Preference cookies store choices you make to customise the Website to your needs, creating a more tailored experience across both restaurant and card lounge content.
- Remembering language and region settings aligned with our Australian beachfront venue.
- Retaining your preferred view for menu categories or offline poker lounge information where this feature is available.
- Remembering accessibility or display preferences, such as reduced motion or higher contrast settings, where supported.
Purpose of cookies on our coastal platform
The House & Hearth uses cookies to keep your experience light, efficient, and consistent as you move between seafood dining content and breeze card lounge information. We carefully select cookie types to focus on hospitality, usability, and offline poker discovery.
In practice, this means cookies assist with:
- Providing intuitive navigation from our story and menu through to beachside card lounge snapshots and chip format highlights.
- Supporting reservation journeys so you can request a dining table or an offline poker seat overlooking the coast with minimal friction.
- Monitoring performance to ensure that pages describing outdoor poker tables, coastal offline poker etiquette, and tournament chip sets load quickly and reliably.
- Applying your saved preferences where available so that returning visits feel familiar, while still protecting your privacy.
We do not use cookies to run any form of online play, digital tables, or remote sessions. All card lounge experiences featured on our Website relate exclusively to our physical, land-based coastal venue.
Cookie duration and retention
Cookies used on thehouseandhearth.com may be stored on your device for different periods of time, depending on their purpose. We group these durations into two main categories.
Persistent cookies
Persistent cookies remain on your device for a defined period or until you delete them. They support convenience and analytics across multiple visits.
- Remembering that you have already seen and accepted (or adjusted) our cookie consent banner.
- Retaining selected preferences, such as display options or how you prefer to view menu and poker lounge content.
- Helping us understand visitor trends over time so that we can refine information about coastal offline poker, breeze card lounge layouts, and tournament chip structures.
Retention periods for persistent cookies vary, but we aim to keep durations proportionate to the purpose. Where possible, we use shorter lifespans and regularly review cookies to ensure they remain necessary.
Managing your cookie preferences
You have control over how cookies are used on your devices. You can modify, decline, or remove cookies at any time using your browser settings or dedicated privacy tools. Please note that blocking certain cookies may affect how smoothly the Website functions, particularly around secure forms and reservation flows.
Depending on your browser, you can typically:
- View a list of cookies stored on your device.
- Delete individual cookies or clear all cookies for thehouseandhearth.com.
- Block cookies from specific websites or from all websites.
- Set rules to manage cookies each time a site attempts to store data.
For more detailed, browser-specific guidance, you may find the following resources helpful:
If you choose to decline certain cookies, you will still be able to access core information about our restaurant, coastal offline poker card room, outdoor poker tables, and friendly chip play guidelines. However, some interactive features, including streamlined reservation steps, may not function as intended.
Third-party cookies
In addition to cookies set directly by The House & Hearth, our Website may use cookies placed by trusted third parties. These third-party cookies help us monitor performance, understand visitor behaviour in aggregate, and keep our content about coastal dining and offline poker spaces relevant.
Examples of third-party cookie use include:
- Web analytics services that provide anonymised statistics on how often pages are visited and how guests navigate between menu, lounge, and reservation sections.
- Performance monitoring tools that alert us to technical issues, such as broken links for our Sunset Events or slow-loading pages featuring tournament chip details.
These third parties are not permitted to use cookies from our Website to run online platforms, track chip outcomes, or monitor any remote play activity. Our Website is dedicated strictly to showcasing our physical, land-based restaurant, coastal offline poker card room, breeze card lounge atmosphere, and in-person friendly chip play.
You can manage or block third-party cookies using your browser settings, as described in the section on managing your preferences. Where possible, we minimise reliance on third-party scripts and choose services that prioritise privacy and data protection.
Offline poker & cookie use
The House & Hearth features an open-air offline poker breeze card lounge with dedicated poker tables, croupiers, and custom tournament chip sets. Our Website is designed to provide information about this physical coastal lounge, including session times, etiquette, and table formats.
Cookies on thehouseandhearth.com are used only to support the digital presentation of this information and related hospitality services. Specifically:
- Cookies may help streamline the reservation process when you request a dining table and an offline poker seat in the same visit.
- Performance analytics may reveal which pages about coastal offline poker, card room layouts, or friendly chip play guidance are most useful to guests.
- Preference cookies may remember how you choose to view card lounge details, ensuring a consistent experience when you return.
Cookies are not used to conduct, enable, or simulate remote poker sessions, digital tables, or any form of online play. No cookie on our Website is configured to track chip outcomes or online activity. All references to poker, card room experiences, outdoor poker tables, and tournament chips relate exclusively to on-site, offline hospitality at our Gold Coast venue.
Updates to our Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how we operate The House & Hearth Website and our coastal offline poker card lounge.
Updates may occur, for example, if we introduce new analytics tools, refine how we support accessible browsing across menu and card lounge content, or expand reservation pathways for outdoor poker tables and friendly chip play sessions.
When we make significant changes, we will revise the “last updated” date at the bottom of this page and may provide additional notice through our Website, such as an updated banner or notification. We encourage you to review this Cookie Policy regularly to stay informed about how cookies support your dining and offline poker lounge experience.
Contact information
If you have any questions about this Cookie Policy, how cookies are used in relation to our coastal dining experiences, or how they support information about our offline poker breeze card lounge and tournament chip formats, you are welcome to contact us.
To reach The House & Hearth team regarding cookies or digital privacy:
- Use our Contact Us page to send a message to our team.
- Mention that your enquiry relates to “Cookie Policy” or “website cookies” so we can direct your question promptly.
We aim to respond to cookie and privacy enquiries within a reasonable timeframe and will do our best to provide clear, transparent answers about how we balance digital convenience with your privacy across our restaurant, card lounge, and reservation experiences.
Last updated: 24 September 2026