Introduction
These Terms and Conditions govern your access to and use of The House & Hearth website and our physical facilities, including our Gold Coast coastal restaurant, breeze card lounge, and coastal offline poker spaces. The website provides information about our seafood menus, card room schedules, outdoor poker tables, and friendly chip play experiences. By browsing the website, visiting the venue, making a reservation for dining or the poker lounge, or otherwise engaging with our services, you confirm that you have read and agree to these Terms and Conditions.
If you do not agree with any part of these Terms and Conditions, you should refrain from using thehouseandhearth.com and from entering or utilising The House & Hearth dining and card room facilities. Your continued use of the website or the venue will be taken as your ongoing agreement to these terms as they apply to our restaurant, our offline poker card room, and all related services.
Eligibility & Access
Our services are intended for individuals located in Australia who are 18 years of age or older. By accessing thehouseandhearth.com, entering our coastal venue, or reserving a dining table or poker lounge seat, you represent and warrant that you are at least 18 years old and are legally capable of entering into binding agreements under Australian law.
The House & Hearth reserves the right to request proof of age before granting access to the breeze card lounge, outdoor poker tables, or any coastal offline poker activity, and to refuse entry or continued service if adequate proof of eligibility is not provided. We may also limit, suspend, or revoke access to the website or our physical card room facilities if we believe that use is inappropriate, unsafe, non-compliant with venue standards, or in violation of these Terms and Conditions.
Site Use Policy
The thehouseandhearth.com website is provided for informational purposes only. Its primary purpose is to help guests explore our Gold Coast coastal restaurant, understand our seafood offering, learn about our breeze card lounge, view offline poker table layouts, check card room hours, and request reservations for dining and friendly chip play experiences. All information is presented to assist you in planning a visit to our physical venue.
You agree not to use the website for any unauthorised commercial purpose, automated data scraping, bulk copying, or distribution of content without our prior written consent. You must not misrepresent our restaurant, our offline poker card room, our croupiers, or our tournament chip sets, and you must not imply any connection with online play or remote card sessions. Any use of the website that interferes with normal operation, compromises security, or damages The House & Hearth brand, including our coastal offline poker reputation, is strictly prohibited.
Dining Reservation Terms
Reservations for dining tables and breeze card lounge seats are honoured on a first-come, first-served basis and remain subject to availability at all times. When you book through our Reserve Dining & Poker pathway, you acknowledge that reservation times are approximate, and that service may be affected by prior bookings, group sizes, and operational considerations across the coastal restaurant and the offline poker areas.
Punctual arrival helps ensure that your dining table and, where requested, your poker seat at our outdoor poker tables can be prepared and held for you. If you expect to be delayed, we encourage you to contact our team as early as possible so we can attempt to accommodate adjusted timings. If you arrive significantly later than your scheduled time without prior notice, your reservation may be shortened, altered, or released to other guests so that we can maintain a smooth flow of service in both the dining spaces and the breeze card lounge.
We may apply reasonable limits on group sizes for the card room, seating duration at high-demand poker tables, and access to specific zones within the coastal offline poker area where this is required for safety, comfort, or the overall experience of guests. Nothing in these reservation terms guarantees access to a specific table, croupier, or card layout; all allocations are at the discretion of The House & Hearth team.
Offline Poker Card Room Conduct
The House & Hearth operates a dedicated breeze card lounge and outdoor poker tables as part of a relaxed, coastal offline poker environment. Use of the card lounge and participation in friendly chip play is always recreational in nature and centres on tournament chips for social table structure. Custom tournament chips, curated poker tables, and professional croupiers are provided to support a structured, social card room atmosphere that focuses on hospitality, etiquette, and shared enjoyment.
By taking a seat in the card room, you agree to follow the lawful directions of our staff and croupiers at all times. This includes respecting seating allocations, observing table rotation policies, and adhering to fair-play standards designed to keep chip movement transparent and enjoyable for all participants. Any form of harassment, aggressive behaviour, unsafe conduct, or attempts to introduce external chip sets or unauthorised table formats into friendly chip play is not permitted and may result in immediate removal from the breeze card lounge and, where necessary, from the venue.
Our team may adjust, pause, or conclude card sessions at their discretion to maintain safety, hospitality standards, and the integrity of the coastal offline poker experience. Chip counts, table formats, and informal tournament-style structures are for entertainment only and support recreational chip play within our hospitality setting. By participating, you acknowledge that the card room is an extension of our restaurant hospitality, not an online or remote play facility.
Intellectual Property
All intellectual property associated with The House & Hearth, including but not limited to website design, layouts, logos, menus, venue photography, card room imagery, descriptions of coastal offline poker, breeze card lounge branding, poker table schematics, and tournament chip designs, is owned or licensed by The House & Hearth and protected under Australian copyright, trade mark, and related intellectual property laws.
You may view and, where technically enabled, temporarily store single copies of content from thehouseandhearth.com for personal reference when planning a visit to our Gold Coast restaurant or card lounge. You must not reproduce, adapt, publish, distribute, translate, or create derivative works from our content, including card room explanations, chip play guides, or table layouts, without our prior written permission. Any unauthorised use may infringe our rights and may give rise to legal action.
User Content
From time to time you may be invited to submit reviews, feedback, photographs, or other content relating to your experience at The House & Hearth restaurant, our coastal offline poker activities, our breeze card lounge, or friendly chip play sessions at our outdoor poker tables. By providing any such user content, you grant The House & Hearth a non-exclusive, royalty-free, perpetual, and transferable licence to use, reproduce, adapt, publish, and display that content in connection with our business, including for marketing, promotional, and archival purposes.
You warrant that any content you submit is your own original work, does not infringe the rights of others, and reflects appropriate standards of privacy, respect, and decorum. You agree not to submit content that discloses confidential information, depicts unsafe card room conduct, misrepresents the nature of coastal offline poker at our venue, or suggests that our chip-based activities involve online play or remote sessions. We may moderate, edit, or remove user content at our discretion, including where it conflicts with these Terms and Conditions or our community expectations.
Liability Disclaimer
While The House & Hearth takes care to provide accurate information and a safe, enjoyable environment across our coastal restaurant and offline poker card lounge, we do not guarantee that all content on thehouseandhearth.com will always be complete, current, or error-free. Menu details, card room schedules, outdoor poker table configurations, tournament-style chip formats, and event information may be updated without notice, and the website may occasionally be unavailable due to maintenance or technical issues.
To the maximum extent permitted by Australian law, The House & Hearth is not liable for minor errors, omissions, interruptions, or disruptions beyond our reasonable control that may affect your dining reservation, card lounge experience, access to coastal offline poker spaces, or use of friendly chip play. This includes, without limitation, adverse weather impacting outdoor poker tables, changes in staffing or croupier availability, temporary closure of specific areas within the card room, or unavoidable delays in seating and service.
Nothing in these Terms and Conditions is intended to exclude, restrict, or modify any consumer guarantees or rights that you may have under the Australian Consumer Law which cannot be excluded by agreement. Where our liability cannot be excluded, it will be limited to the minimum extent permitted by law.
Modification of Terms
The House & Hearth may update, amend, or replace these Terms and Conditions at any time to reflect changes in our restaurant operations, card room practices, coastal offline poker offerings, legal requirements, or guest experience standards. Any changes will take effect when the revised terms are posted on thehouseandhearth.com, with the updated date shown at the top of this page.
Your continued use of the website, your reservation of dining tables or poker lounge seats, and your participation in friendly chip play at our outdoor poker tables after any changes have been published will constitute your acceptance of the amended Terms and Conditions. We encourage you to review this page periodically to stay informed about how we manage the website, the breeze card lounge, and the broader House & Hearth experience.